7 years ago...

A weird out trouser...

"I honestly can't seem to understand why this is happening to me" she said out loud as she paced her medium sized pink decorated room with her phone held by her ear.

She was calling the customer service of an online store she purchased her high waist jean trousers a week ago to make yet another compliant...

And this time it isn't about how slow they were in delivering her goods or the fact that it fits perfectly but makes her butt look weird in some ways... Like she says.

It's about how the box was packed and how disarranged she says the trousers were when she opened the box.

"Hello ma'am, are you there?" the customer service agent asked her after a moment of putting her on hold.

"Yeah, I am still here" she answered trying not to sound rude.

"Okay, you mentioned that you hated the pair of trousers you purchased..."

"Yes"

"And that you aren't pleased with how it was packaged, right ma'am?"

"You are very correct"

"So what would you like us to do?"

"You are asking me?" Bianca asked slightly raising her voice.

"Yes ma'am, what would you like us to do for you then?"

'They honestly can't be serious' she thought when she asked her again.

"Well, here is what you have to do, fix your services. I can't understand why you would mess up the package and tell me you delivered to me a box of trousers in good condition" she threw her hands up in the air dramatically.

"Ma'am, we had nothing to do with that, if you got your package with no damage done to the purchased goods like to confirmed for us then it shouldn't be a problem"

"Yes, it should be a problem. Like come on, I kept wondering why the trousers made my but look weird. Now I know it was the way it was packaged" she said and heard the agent sigh.

"There is nothing wrong with it and if it made your butt look weird, you probably got the wrong size or design for yourself or you are just making a big deal out of nothing."

She was stunned by the reply of the agent and could feel her cheeks burn as she felt the anger rising to the top of her head.

"I am making a big deal out of nothing? That is what you can come up with? You guys level of unprofessionalism baffles me a lot"

"Ma'am, you said the package wasn't damaged , what then is your purpose of calling?"

"Haven't you been hearing all I have been saying for the past thirty minutes?" she asked obviously annoyed.

'How dare she?' she thought then went to sit on the bean bag her mum got her last Christmas but on her request since it seems hard to impress her.

"We really appreciate you calling to bring our attention to somethings but we would appreciate it more if whatever you call us for is worth it and wouldn't make you seem like you wasted your time on nothing, thanks again for calling and have a good day" she said and hung up the call.

"You dare not hu-" she was interrupted by the disconnect sound that followed.

"She did hung up on me, oh my GOD. I am definitely giving them a bad review" she said out loud and groaned .

Then stood up and went to lay on her bed, allowing her long brown hair spread across her bed and putting her phone down beside her.

She looked up at the ceiling and let many, many thoughts run through her mind.

Then her thoughts were focused on a particular event that happened years ago but it still feels like it happened yesterday.

She sniffed and wondered why her thoughts went in that lane that brought about bad than good memories.

Warms tears that gathered in her eyes slowly flowed down her cheeks to the bed and she made no attempt of wiping them.

"I still miss you so much and will forever have you in my heart" she whispered and the tears couldn't be held back as they came rolling down her cheeks.

She couldn't fight of the urge to cry and just let them out. It was better for her so she could heal properly and hopefully let it go like her mum as bestie had been telling her.

After about ten minutes of crying her eyes out, the ringing of her phone filled her room and she groaned again.

It annoyed her and she hoped it was either her bestie Faith calling or someone who is worthy of her time and energy.

Sitting up on the bed, she took her phone from where she lay it and wiped off the tears from her fame even though they kept coming.

She looked at the caller ID and more sobs erupts from her mouth as she picked up the call and placed it on her ear.

"This doesn't sound good, are you okay Micky?" she called her the nickname she gave her when she knew about Bianca's love for Mickey Mouse.

Bianca sniffed and cleared her throat so she can speak with the hope that her voice wouldn't sell her out even though her sobs did.

"I don't know" was her reply.

"Ice cream night?" she asked and Bianca nods to that but seeing that she wouldn't be able to know she agreed, she spoke up.

"Ice cream night"

"Are you sure black isn't red? Because if black was red then blue might be pink or white might be purple" Faith said and Bianca had to stop eating from her ice cream bowl to look at her friend and try to understand what came out of her mouth.

"It's complex, so don't bother too much about it" Faith said before Bianca could ask if she was okay.

"Faith, thanks for coming here to be with me" she said after they were quiet for two minutes straight.

"Oh come on, I told you not to thank me for anything. We are best friends, more like sisters and sisters do things for each other just so far the other is okay and kicking again" she winked and Bianca side hugged her.

"You are a life saver and the faith I have"

"Do you mean me Faith or your faith in GOD?"

She raised her head from resting on her shoulder to look at her the smiled.

"Both" she answered.

"Good, now let's head over to the next movie, we still have two more medium sized bucket of ice cream to go" Faith said standing to go the the bathroom.

"Yeah, yeah be quick. I will change the movie also" Bianca said and went to get another of their favorite movies of all time.

"Is that a stallone I hear?" Faith asked once she came out out the bathroom.

"Yup, my favorite man" Bianca gushed as she went back to seat on her bed.

"More like our best man" Faith joined her and focused her gaze on the television.

After a moment into the movie, Faith turned to look at Bianca with a little furrow on her brows.

"You didn't tell me you already upgraded your shampoo and conditioner. I thought you would never try the product, talk less of buying them"

"Why would you think that?"

"You are asking me? 'Oh my gosh, I don't ever think I would be buying or testing their products in anyway. They don't seem appealing or will they ever seen appealing to me' then you flipped your hair over your shoulder" Faith explained and tried to sound like her friend.

"I don't even sound like that" Bianca said with a roll of her eyes.

"Whatever you say mucha-cha"

"Oh shut up"